Warranty

Warranty & Claims Information

At Car Hub Birmingham, we aim to make your ownership experience as smooth and stress-free as possible. That's why we work with trusted third-party providers to offer warranty and administrative support on eligible vehicles.

Warranty Coverage

Many of our vehicles come with a warranty provided by an independent warranty company. This is designed to give you added peace of mind, covering certain mechanical and electrical components (subject to the terms and conditions of your specific policy).

Full details of your warranty, including what is covered and any exclusions, will be provided at the point of sale.Full details of your warranty, including what is covered and any exclusions, will be provided at the point of sale.

Administration Services

All warranty policies and claims are administered directly by the warranty provider. Car Hub Birmingham does not manage or authorise claims ourselves, but we are happy to guide you through the process if needed.

Making a Claim

If you experience an issue with your vehicle and believe it may be covered under your warranty, please follow these steps:

1. Contact your warranty provider immediately

Use the contact details provided in your warranty documentation.

2. Do not authorise repairs without approval

The warranty provider must approve any work before it is carried out. Failure to do so may result in your claim being declined.

3. Provide required information

You may need to supply details such as:

• Your warranty policy number
• Vehicle registration
• Description of the issue

4. Follow the provider's instructions

They will advise on next steps, including inspection or repair at an approved garage.They will advise on next steps, including inspection or repair at an approved garage.

Claims: 01522 513 833